Privacy Policy

This Privacy Policy explains how Freshtopics handles personal information in Australia in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. It applies to our website, marketing activities, and services related to targeted advertising, including work undertaken across search, social, and programmatic platforms. By engaging with us, you acknowledge that you have read this statement and understand how we collect, use, and protect information.

What we collect. We may collect details such as names, contact information, business role, location, device identifiers, and activity across our site or ads. We also process aggregated metrics like page views, session duration, and conversions tied to campaigns. When reasonable, we collect information directly from you; in some cases it may be sourced from advertising partners, analytics tools, or publicly available business records.

Purposes of use. We use information to deliver and improve services, respond to enquiries, manage accounts and billing, provide measurement and reporting, personalise content and ads, and comply with legal obligations. Insights help us refine targeting strategies, test creative variations, and understand how audiences interact with campaigns and landing experiences. We focus on practical relevance and transparency, aiming to keep the experience respectful and useful.

Lawful basis and consent. Depending on the context, we rely on your consent, performance of a contract, compliance with law, or our legitimate interests in operating and improving services. Where a platform requires explicit consent for certain cookies or identifiers, we present appropriate prompts and respect the selections recorded.

Disclosure. We may share information with service providers that support our operations, including hosting, analytics, creative production, and advertising technology partners. If data is transferred outside Australia, we take steps designed to protect it, using contractual safeguards and reputable providers that follow recognised standards. We do not sell personal information.

Retention and security. We retain information for as long as it is needed for the purposes set out here, or as required by law. We use administrative, technical, and physical measures intended to reduce risks such as unauthorised access, alteration, or misuse. These measures are reviewed periodically and adapted as our systems and partners evolve.

Your choices. You can contact us to request access to the information we hold about you, to seek correction of inaccuracies, or to express a preference regarding marketing messages. Many browsers and devices include controls for cookies and identifiers. Major advertising platforms also provide settings that influence the ads you see; refer to guidance published by Google, Meta, and other providers relevant to your use.

Cookies and similar technologies. We use cookies, pixels, and tags to recognise returning visitors, remember preferences, measure performance, and support attribution across channels. Where legally required, we seek consent. You can update preferences through our on-site controls or your browser settings. Disabling certain features may affect site functionality or reporting completeness.

Third-party links. Our site may link to pages operated by partners or platforms that maintain separate privacy practices. We encourage you to review those policies, as we are not responsible for their content or handling of data.

Children. Our services are intended for business use by adults. We do not knowingly process personal information of children under 16. If you believe a child has provided details, please contact us so we can address the matter promptly.

Updates. We may update this Privacy Policy to reflect changes in law, platforms, or our operations. The latest version will be posted on this page with an updated effective date. Continued use of our site or services after an update indicates that you have reviewed the revised statement.

Contact. To exercise rights or raise questions about this policy, contact Freshtopics at Freshtopics@outlook.com or call + (61) 41 283-76-54. Our office is located at 55 Clarence Street, Sydney NSW 2000, Australia.